Customer Testimonials

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DealerRater Nov 10, 2023

everyone was polite and helpful to me while I waited for the service to my vehicle

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DealerRater Nov 1, 2023

Bought my previous truck from them and they offer free inspections. I told them what I was looking for in a new truck, they found what I was looking for and worked with me to trade my old in and transfer everything over to the new one. I am very happy with the experience and the new Ford F-150

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DealerRater Oct 28, 2023

I got really good service. I got my oil changed in a timely manner. I was very pleased with the service.

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DealerRater Oct 26, 2023

Our salesperson, Jacob, was outstanding. Although he is quite knowledgeable about cars and sales, if he didn't know the answer to something, he didn't pretend he did but instead did the research to find an answer. It was an all-around great car-buying experience!

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DealerRater Oct 25, 2023

Nice dealing with Jacob Widmyer. Very responsive dealership. Recommend to anyone wanting to purchase a car.

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DealerRater Oct 25, 2023

Very nice personnel. Accommodating for us and our 2 year old son. Clear and succinct/transparent.

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DealerRater Oct 20, 2023

Our salesman Isaiah was very nice and professional. He did not pressure us and was very helpful.

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DealerRater Oct 19, 2023

They got me in at me scheduled time and the procedure was quick.The dealership personnel was friendly and accommodating. My salesperson came and checked in with me (Katie)

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DealerRater Oct 18, 2023

We had very Fast service and very Nice employees. It was nice to be given coffee and snacks available also

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DealerRater Oct 17, 2023

My boyfriend drove my car to be serviced while I was at work. He said everything was fine.

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DealerRater Oct 17, 2023

Great attitude and friendly to talk to, car got worked on quickly and efficiently! Thank you Diehl Hyundai of Sharon!! I will be back!

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DealerRater Oct 16, 2023

Friendly people helped out alot and had a good looking female sales person would recommend

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DealerRater Oct 14, 2023

I got very good service. My was done very quickly. I was very pleased with the service.

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DealerRater Oct 12, 2023

I will never go anywhere else!!! These guys know what they are doing and actually care about finding out what the problem is. My car has been deemed a “unicorn” by Ford and this is not this dealerships problem but they have done everything possible to see why my car is throwing so many codes. I greatly appreciate them and how invested they are in fixing the problem.

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DealerRater Oct 11, 2023

It was easy to schedule a convenient appointment. Employees are friendly and helpful. the waiting area was comfortable.

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DealerRater Oct 10, 2023

Honesty & integrity is the main reason that I like Diehl Ford . It is a great dealership and I buy all of my cars there.

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DealerRater Oct 9, 2023

Excellent work, Excellent customer service, always kept updated on vehicle status during repair process. Highly Recommended

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DealerRater Oct 9, 2023

Needs a waiting room for when the repairs are only about an hour since there isn't a place nearby to go to

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DealerRater Oct 7, 2023

They were very fast and efficient, kind and sense of humor while waiting. Good coffee to

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DealerRater Oct 7, 2023

The dealership seems to value honesty and integrity . I will always go there for service and to buy a new car from Ryan !!!!

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DealerRater Oct 6, 2023

Very efficient, and very quick. Satisfied with everything. Tony treated me very well. Thank you for everything !

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DealerRater Oct 5, 2023

Awesome experience. They knew what I wanted and made it work. I’m looking forward to the great fuel economy. Vehicle was perfect on delivery. Thanks guys!

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DealerRater Oct 5, 2023

Easy to work with, quick and to the point . Best deal from Erie to Pittsburgh.

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DealerRater Oct 4, 2023

I was very pleased with the Service Managers quick response to acknowledge me. Also his explanation when the work was completed.

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DealerRater Oct 4, 2023

The entire experience was great! Ryan was great to work with as well as your fiscal person. Thank you!

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DealerRater Oct 2, 2023

I was very pleased with my visit.Every time I visit my sales person (katie)makes me feel important

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DealerRater Sep 30, 2023

Donnie in the service department has been the best help. He’s gone above and beyond getting my car in for service and when I had no ride when my car was going to be longer than I expected, he arranged for someone to take me home and he even picked me up. Tom the technician is properly the best I’ve ever dealt with. He’s shown me the issues I had. He’s gone with me to listen to my concerns, all done with a polite attitude and without acting like I’m taking up his time.. those ...

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DealerRater Sep 28, 2023

We had a great experience with Jacob Widmyer - will definitely send anyone looking for a car to him

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DealerRater Sep 28, 2023

Have been going to this dealership for over 20 years with numerous owner and name changes. Angelo is the salesman I have always worked with. I gave no complaints

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DealerRater Sep 27, 2023

My husband brought my car to be serviced and had no complaints and thought they did a good jobs b.

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DealerRater Sep 23, 2023

Mechanic (mark) and service is fantastic. He is always helpful. Looking forward to next appointment

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DealerRater Sep 22, 2023

State inspection and no need for oil change or tire rotation because of very low mileage

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DealerRater Sep 21, 2023

Donald was/is great. Was kind, considerate and explained everything to me in terms I could understand

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DealerRater Sep 21, 2023

Easy to schedule online and fast and efficient service. Everything was great. I will come back.

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DealerRater Sep 21, 2023

There was 15 or 20 minutes after I turned in my keys before the car was brought into the shop. After that things progressed smoothly.

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DealerRater Sep 20, 2023

Customer service was excellent , would highly recommend to anyone ! My appointment was for my 2023 Kona, detailing

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DealerRater Sep 20, 2023

The service staff gentlemen very friendly and knowledgeable. Alittle congested because of construction of new building across the street. Will be back for more routine maintenance on my Sante Fe.

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DealerRater Sep 18, 2023

From the moment I walked into the service area everyone was very pleasant and helpful. Even though they are in the middle of construction the waiting area was very clean and comfortable.

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DealerRater Sep 18, 2023

Very happy with this experience. Donald was very easy to work with. He kept in close contact and answered all my questions and concerns. The work quality was excellent, and I am very happy. Diehl Hyundai customer service gets an A+++. You are rapidly becoming my go-to when I need service.

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DealerRater Sep 16, 2023

Even though they are in the middle of construction the waiting area was very clean and comfortable.

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DealerRater Sep 15, 2023

Great environment. Everyone was nice and went out of there way to make sure I was satisfied. All in all 10/10 experience

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DealerRater Sep 15, 2023

Very fast and efficient and friendly and informative! Above and beyond service thank you for your dedication

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DealerRater Sep 15, 2023

Everything was done perfect and in good time. Everyone is vert friendly. Will continue having them service my Tuscan.

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DealerRater Sep 15, 2023

I have always had a good experience and excellent customer service anytime I have used the service department.

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DealerRater Sep 15, 2023

My experience with Diehl Hyundai of Sharon has been exceptional & very professional. I will continue to use their services.

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DealerRater Sep 14, 2023

Great experience and friendly staff. Did not have to wait overly long either with good feedback on the status and clear indication of cost before the work is done.

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DealerRater Sep 14, 2023

I got really good service and the staff was very friendly and helpful. I got my truck done in a timely manner.

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DealerRater Sep 14, 2023

Excellent Service and very friendly. Donnie went way beyond solving the issue with my adroid app and making it work.

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DealerRater Sep 13, 2023

I got very good service. I also got waited on in a timely manner. The staff was very friendly and helpful.

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DealerRater Sep 12, 2023

Service was quick and efficient. The staff were friendly and helpful. It was a good experience.

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DealerRater Sep 12, 2023

Great experience from scheduling the appointment. They got me in before my actual appointment and my vehicle was ready to go quicker than the quoted wait time. Highly recommend this dealership!

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DealerRater Sep 9, 2023

Friendly Fast service Good price. Can’t wait for the new dealership to be done

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DealerRater Sep 8, 2023

Everyone was very helpful and nice. I will recommend Diehl to all my friends and family.

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DealerRater Sep 8, 2023

Everyone was very nice and helpful. I would recommend Diehl to all my friends and family.

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DealerRater Sep 8, 2023

There were no keys to the luggage rack caps on my 2023 Santa Fe when I purchased it. I am still waiting for them.

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DealerRater Sep 7, 2023

So impressed with our buying experience. We Highly recommend. Everyone was so personable and knowledgeable.

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DealerRater Sep 6, 2023

i really hate doing reviews for everything that we do in this world. but give everyone a big hug. i think this is a sufficient review.

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DealerRater Sep 5, 2023

I like the dealership however when I made an appt. for a recall on my vehicle, I went to the appt. only to find out that they didn`t have the part in stock. I would think this should be checked ahead of time. Other than that the dealership has been very accommodating in the past.

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DealerRater Sep 5, 2023

Fantastic service and quick feedback on my vehicle. Great service work for what needed done on my car.

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DealerRater Sep 1, 2023

SERVICE EMPLOYEE'S WERE PROFESSIONAL, COURTEOUS, AND KNOWLEDGEABLE. The vehicle was completed when they said it would be. Good customer service

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DealerRater Aug 30, 2023

We bought both of our vehicles at Grove City Ford when we lived in Grove City. We moved to Hermitage in July 2022 and have taken our vehicles to Diehl Ford since then. Always good service.

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DealerRater Aug 30, 2023

loved working with Ryan feola. He is always upfront and honest with me during our negotiations!

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DealerRater Aug 28, 2023

Went for an oil chabnge and had no problems. Thanks Diehl of Shjaron, Pa. Let me add one more word.

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DealerRater Aug 26, 2023

The vehicle was completed when they said it would be. However, there was grease on the steering wheel and drivers seat and the vehicle reaked of grease. Additionally, it is next to impossible to talk to a person at the dealership and the service department is even worse. Service department is over tasked and seems disorganized. Hire more people

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DealerRater Aug 25, 2023

My car drives like it’s brand new! My power steering was bad and they even fixed another issue!

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DealerRater Aug 24, 2023

Great dealership and very professional. They are always willing to listen and work out a mutual agreement.

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DealerRater Aug 24, 2023

Excellent to work with on scheduling and service. Donny and the service team were great to work with, and make repairs, and service simple, quick, and easy.

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DealerRater Aug 22, 2023

Great place to have your car serviced. Amanda is the best! She always goes above and beyond!

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DealerRater Aug 21, 2023

Great staff and fast service. They stayed in contact while working on my vehicle. I was happy with the service they provided!

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DealerRater Aug 21, 2023

Service person was excellent but issue was not corrected. Definitely a Ford Pass and/or Ford!!!

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DealerRater Aug 21, 2023

Excellent place to have your vehicle serviced! Will definitely be back for sure! Hard to find good dealers now

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DealerRater Aug 19, 2023

The people very friendly, and the service was very quick. I bought my car there and May buy another one

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DealerRater Aug 18, 2023

The staff is wonderful, this is the second time we have had to take the car in to get the blower motor fixed but they are wonderful about fixing.

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DealerRater Aug 17, 2023

Very nice people, stress free experience. The sales agent and finance personnel were very nice!

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DealerRater Aug 17, 2023

Everyone there was super nice they even dropped me off To go shopping since it would be hours til my car was done. Thank you 😊

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DealerRater Aug 17, 2023

This dealership is the best I’ve worked with. Justin Crum found me a great car that I love! I thought the process would be stressful, but not at all. This dealership is very professional!

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DealerRater Aug 14, 2023

The people working at Diehl were so helpful, understanding, and explained everything they were doing in great detail.

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DealerRater Aug 13, 2023

Everything that I dealt with went above and beyond to take care of everything for me on the service technician here for me to the person that I spoke with the bed by appointment

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DealerRater Aug 10, 2023

everyone was very friendly! Tony was helpful and kind during my visit, everyone was professional and efficient.

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DealerRater Aug 9, 2023

Excellent service. Service manager & technician were great. My 2005 ford freestyle runs like a new vehicle!

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DealerRater Aug 9, 2023

Courteous, attentive, competent, and professional. It was a good experience. I would not hesitate to use them again

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DealerRater Aug 9, 2023

Great sales person and staff. A a a a a a a a a a

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DealerRater Aug 9, 2023

After 9 months and 4 times that my car had to be towed there, my car was finally taken care of by Amanda. After going thru the whole carbon cleaning process, and then replacing the knock sensor, and then replacing that same knock sensor again, thinking it was faulty, they finally realized that it was the motor and Amanda took really good care of us. She got us a loaner as soon as possible, which is extremely important to me cause I have an adult autistic son, who has to go out daily, And a disruption to his routine is terrible . And ...

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DealerRater Aug 8, 2023

Donnie is a nice dude. They were efficient and pleasant in getting my vehicles oil change and tire warranty issue resolved.

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DealerRater Aug 8, 2023

My service started at my appointment time. Service manager was efficient and explained what service was provided. I got my car back as swiftly as possible while I waited.

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DealerRater Aug 8, 2023

We had car trouble while traveling and stopped at Diehl in Sharon,pa, best customer service ever. Don at the service desk was very sensitive to our plight. Dan,the technician was equally as good. Both explained things and had us up and going in great time. We felt very comfortable our car was fixed by a great technician

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DealerRater Aug 6, 2023

Prompt, precise, pleasant service! Reviewed every detail prior to fixing. Kept me in the loop as to time frame.

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DealerRater Aug 2, 2023

My appointment time was met and the job completed in good time. Service specialist was very courteous and respectful. I will get my service work done there from now on.

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